Proper maintenance of your ProDVX devices is important to ensure the continued functioning of the device. This includes both the physical and digital aspects of the device.
For the physical part, the front side of our devices is IP64 rated, while the sides and back side is IP30 rated. This means that the front side of our devices is protected from dust and splash water, while the sides and back offers protection against solid objects over 2.5mm. It is advised to remove any dust particles from the exterior of the device to prevent any dust from entering the internals.
In addition, the digital aspect of your ProDVX devices should be maintained as well. This includes regular updates of the applications on the device, as well as processing the occasional firmware update. Furthermore, we advise to perform a reboot at least once every 24 hours.